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How do you analyse feedback from 20,000 consultant- and trainee physicians? This was the challenge facing The Royal College of Physicians (RCP), a registered charity that aims to ensure high-quality care by promoting the highest standards of medical practise. The charity uses Verint Enterprise Feedback Management to capture feedback from physicians quickly and easily, aggregate data across surveys into a single, unified view on the solution’s dashboard, supported by it’s analytics tools and reporting function.

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Royal College of Physicians