Financial Services

One of Tampa Bay’s largest credit unions, Grow Financial Federal Credit Union uses Verint Workforce Management to achieve and maintain branch staff scheduling consistency, in turn ensuring optimal staffing to efficiently and effectively meet customer expectations across its network of stores. In doing so, the organization achieved operational cost savings of more than $160,000, improved member service, and enhanced employee satisfaction and work-life balance.

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Grow Financial Federal Credit Union Improves Staff Scheduling